Financial Modelling for Loyalty
Jay Weinberg – Ascendant Loyalty Marketing (USA)
read more
Leaders in Loyalty
Dharmesh Bhana – Nedbank
Moving Greenbacks into bank-wide loyalty programme
Melissa Hanley – Pick n Pay
It's our way of saying Thank you
Roxanne Holmes – Mr Price Money
Mr Price Money's role in customer loyalty for the Mr Price Group
Michael Levinsohn – Legacy Lifestyle
Insights from South African coalition programme
Nick Chambers – Mobile Loyalty Technologies (UK)
Convergence of payment & loyalty
Matt Oldham and Iain Pringle from Partner Union and New World Loyalty
Matt Oldham and Iain Pringle from Partner Union and New World Loyalty, share their methodology to measure ROI of loyalty programmes.
David Slavick, Co-Founder of Ascendant Loyalty Marketing, USA
David Slavick, Co-Founder of Ascendant Loyalty Marketing, USA, shares international experience in loyalty programme partnerships.
Paula Thomas, podcast show host: Let’s Talk Loyalty
Paula Thomas, podcast show host: Let’s Talk Loyalty, takes us through her best and favourite podcast interviews about loyalty in the last year.
Andrew Weinberg, CEO Bonsella, talks mass-market loyalty
Andrew Weinberg, CEO Bonsella, takes us through consumer behaviour in customer engagement and loyalty of mass-market shoppers.
Truth interviews Pieter Twine, General Manager, MySchool MyVillage MyPlanet
Truth interviews Pieter Twine, General Manager for MySchool MyVillage MyPlanet on its success story. The MySchool programme is winner of the best loyalty programme ‘open’ category for the second year running at the South African Loyalty Awards, plus 2020’s winner of...
Johan Moolman, CEO of eBucks, discusses loyalty digitisation
Johan Moolman, CEO of eBucks, discusses how digitisation has enhanced the eBucks experience and takes us through the eBucks developments over the past 5 years. eBucks has won South Africa’s best loyalty programme financial services, plus most innovative use of...
Varsha Ramesar, from iOCO, discusses the importance of customer data
Varsha Ramesar, from iOCO, discusses the importance of customer data and the governance around GDPR and POPIA.
Lorna Pretorius and Ros Netto from Real Foods/Kauai
Lorna Pretorius and Ros Netto from Real Foods/Kauai discuss the challenges & solutions facing its industry during COVID -19 and how loyalty plays a critical role to help consumers and brand. Kauai has won South Africa’s best loyalty programme restaurants & QSR...
Truth interviews Delphine Lagesse and Cecile Henry from wiiv Rewards, Mauritius
Truth interviews Delphine Lagesse and Cecile Henry from wiiv Rewards, Mauritius, which is identified as Africa & Middle East’s best loyalty programme (Loyalty Magazine Awards 2020). In the interview, the team discuss how they have achieved this recognition through...